FAQ

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What types of products does Les Trois Pyramides offer?

 Les Trois Pyramides offers a range of handmade blown glass art, including pendant lights, glass vases, table lamps, decanters, and wall sconces. Each piece is crafted with meticulous attention to detail, ensuring unique and exquisite designs.

Are all your products handmade?

Yes, all our products are handmade by skilled artisans, ensuring that each piece is unique and of the highest quality.

How can I place an order?

Orders can be placed directly through our website. Simply browse our collections, select the items you wish to purchase, and follow the checkout process.

Do you offer international shipping?

Yes, we offer international shipping for the United States, United Kingdom, Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Monaco, the Netherlands, Norway, Poland, Portugal, Réunion, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Bahrain, China, India, Japan, Jordan, Kuwait, Lebanon, Malaysia, Qatar, Saudi Arabia, United Arab Emirates, Algeria, Burkina Faso, Egypt, Morocco, South Africa, Tunisia, Argentina, New Zealand, Canada, and Mexico. 

How long will it take to receive my order?

Since our products are handmade to order, production time can vary. Typically, orders are processed and shipped within 5-7 days via DHL Express/UPS. Shipping times will depend on your location.

Do you offer custom designs?

Yes, we offer custom design services. If you have a specific vision in mind, our artisans can work with you to create a bespoke piece that fits your requirements. Please contact us for more details.

What is your return policy?

We accept returns within 30 days of delivery, provided the item is in its original condition and packaging. To start a return, you can contact us at lesteoispyramidesdecor@gmail.com.